Frequently asked questions

How do I Register?

To create an account you will need to visit the Registration page and complete the form for creating a new account. Here you will find specific details such as your login name, email address, password, and address.

I have a Username and Password, How do I Login?

After successfully registering you should have a username and password. You can then visit the login page and either enter your username or your email address and password to login.

I forgot my password.

If you forgot your password, you can visit the Request new password page. Enter either your username or email address. You will be sent a new password since we store your password encrypted and have no way of retrieving the original value. Once you receive your new password you can login and change your password.

What if I’ve registered but still cannot login?

If you’ve registered and can’t login, check to ensure you have a valid username and password. If you are sure the username and password are valid, but still can’t login you may either require account activation or your account may be on hold. In this case please contact our customer service at support@agelessimpact.com

I’ve logged in before, but now can’t login?

First check to ensure your username and password are correct. If you still can’t login your account has either been put on hold or deleted due to some reasons. Please contact our customer service at support@agelessimpact.com

Why do I want to set my time zone?

Setting your timezone will enable AgelessImpact to display all dates and time relative to your time zone.

How do I change my Password?

Once logged in you can change your password from your account page.

How do I change my Username?

You cannot change your username.

How do I change my email address?

Once logged in, you can change your email address from your account page.

How can I subscribe the Newsletter?

You can just enter your email address into the subscribe newsletter box. You don’t need to create a new account for the subscription. If you already have an account with us, you can login your account page, click my subscriptions, and check the newsletter you want to subscribe. Do not forget pushing the save button.

How can I unsubscribe the Newsletter?

You can send a email at unsubscribe@agelessimpact.com with the subject line Unsubscribe Mewsletter if you don’t have an account. If you already have an account with us, you can login your account page, click my subscriptions, and uncheck the newsletter you want to unsubscribe. Do not forget pushing the save button.

If you have more questions please don’t hesitate to contact us

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